LIMITED 30 DAY WARRANTY

 For a period of 30-days from the date of sale, Burners Incorporated will, at its option, repair or replace any part which, upon examination, inspection and testing by Burners Incorporated is found to be defective under normal use and service, in accordance with the warranty schedule included with the defective product (if applicable).  Any part that the purchaser/owner claims to be defective must be returned to Burners Incorporated, along with a Burners Incorporated - Returned Goods Authorization form. All transportation costs under this warranty, including the return to Burners Incorporated, are to be borne and prepaid by the purchaser. This warranty only applies to items sold directly to the purchaser by Burners, Incorporated. Proof of purchase required.  

INSTRUCTIONS FOR WARRANTY CLAIMS

 The following will apply to the return of any product to Burners, Inc. under this warranty:

  1. The product must have a Burners, Inc. Returned Goods Authorization (RGA) number assigned by a Burners, Inc. customer service representative.
  2. The RGA number must appear on the shipping container.
  3. The product must be protected from shipping damage.
  4. The product must be shipped, freight pre-paid, to:  

                                Burners, Inc.

                                Warranty Return - RGA# ________

                                2299 Childs Lake Rd.

                                Milford, MI 48381


The product must be found by Burners, Inc.'s inspection to be defective in workmanship or materials under normal use and service to be eligible for a warranty claim.


Click Here For RGA Form  

Final Disposition

 The final disposition of any warranty will be determined solely by Burners, Inc. 


If inspection by Burners, Inc. does not disclose any defect covered by the warranty, the product will be returned, scrapped, repaired, or replaced as instructed by the purchaser and Burners, Inc.'s regular service charge will apply. Product's returned to the customer will be sent shipping charges collect.


If you have any questions relative to product returns to Burners, Inc., please call or write to us at the above address. Burners, Inc. (248) 676-9141.