Terms & Conditions and Privacy Policy
Terms of Service
Effective Date: March 25, 2026
Welcome to www.burnersinc.com, operated by Burners Incorporated (“Company,” “we,” “our,” or “us”). By accessing or using our website, you agree to the following Terms of Service.
1. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
2. Services Disclaimer
Information provided on this website is for general informational purposes only and does not constitute a binding agreement or guarantee of services.
3. Communication
By contacting us through our website, phone, or email, you consent to receive communications from us related to your inquiry.
SMS Communications
- SMS is used only for conversational purposes in response to inquiries.
- We do not send marketing or promotional messages.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out or HELP for assistance.
4. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Burners Incorporated and may not be used without permission.
5. Limitation of Liability
We are not liable for any damages arising from the use of this website.
6. Third-Party Links
We are not responsible for the content or practices of third-party websites linked from our site.
7. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of those changes.
8. Contact Information
Burners Incorporated
Physical Address: 2299 Childs Lake Rd., Milford, MI 48381
Mailing Address: PO Box 735, Milford, MI 48381
Email: info@burnersinc.com
Privacy Policy
Effective Date: March 25, 2026
Burners Incorporated (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.burnersinc.com.
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
Personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us.
Usage Data
Information automatically collected when you visit the website, including your IP address, browser type, access times, and pages viewed.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience.
2. How We Use Your Information
We may use the information we collect to:
- Provide, operate, and maintain our website
- Respond to inquiries and customer service requests
- Send administrative or service-related communications
- Improve our website and services
- Comply with legal obligations
3. SMS Messaging Policy
Burners Incorporated does not use SMS messaging for marketing purposes. SMS communication is only used to respond to inquiries or communicate with individuals who have directly contacted us and consented to receive such messages.
By providing your phone number and opting in, you consent to receive SMS (text) messages from Burners Incorporated.
- Consent: You are consenting to receive messages from our business in response to your inquiry or request.
- No Third-Party Marketing Sharing: Your personal information will not be shared with third parties for marketing purposes.
- Message Frequency: Message frequency varies and is limited to responses related to your inquiry or service communication.
- Opt-Out: You may reply STOP to opt out of future messages at any time.
- Help: You may reply HELP for more information.
- Rates: Message and data rates may apply depending on your mobile carrier.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information. We may share information with:
- Service providers who assist in operating our website or business
- Legal authorities when required by law
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Your Privacy Rights (Michigan Residents)
While Michigan does not currently have a comprehensive consumer privacy law, we are committed to transparency and fairness. You may:
- Request access to your personal information
- Request correction or deletion of your information
- Opt out of certain communications
To exercise these rights, contact us using the information below.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If we learn that we have collected such information, we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the Effective Date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Burners Incorporated
2299 Childs Lake Rd.
Milford, MI 48381
Mailing Address: PO Box 735, Milford, MI 48381
Email: info@burnersinc.com
11. SMS Terms and Conditions (A2P 10DLC Compliance)
By opting in to receive SMS messages from Burners Incorporated, you agree to the following terms:
- Purpose of Messaging: SMS messages are used strictly for conversational purposes, including responding to inquiries and providing requested information. We do not send promotional or marketing messages.
- Consent: You must provide explicit consent to receive SMS messages. Consent is not a condition of purchase.
- Message Frequency: Message frequency varies based on your interaction with us and is limited to necessary communications.
- Opt-Out Instructions: You can opt out at any time by replying STOP. After opting out, you will no longer receive SMS messages from us.
- Help Instructions: Reply HELP for assistance or contact us at info@burnersinc.com.
- Fees: Message and data rates may apply depending on your mobile carrier and plan.
- Data Use: Your information will be used solely for communication purposes and will not be shared with third parties for marketing.
- Data Security: We take reasonable measures to protect your information transmitted via SMS.
12. Compliance Statement
This Privacy Policy ensures compliance with SMS communication requirements, including:
- Clear consent for messaging
- Opt-out instructions (STOP)
- Help instructions (HELP)
- Disclosure of message frequency
- Disclosure that message and data rates may apply
- Assurance that personal information is not shared for marketing purposes
LIMITED 30 DAY WARRANTY
For a period of 30-days from the date of sale, Burners Incorporated will, at its option, repair or replace any part which, upon examination, inspection and testing by Burners Incorporated is found to be defective under normal use and service, in accordance with the warranty schedule included with the defective product (if applicable). Any part that the purchaser/owner claims to be defective must be returned to Burners Incorporated, along with a Burners Incorporated – Returned Goods Authorization form. All transportation costs under this warranty, including the return to Burners Incorporated, are to be borne and prepaid by the purchaser. This warranty only applies to items sold directly to the purchaser by Burners, Incorporated. Proof of purchase required.
INSTRUCTIONS FOR WARRANTY CLAIMS
The following will apply to the return of any product to Burners, Inc. under this warranty:
The product must have a Burners, Inc. Returned Goods Authorization (RGA) number assigned by a Burners, Inc. customer service representative.
The RGA number must appear on the shipping container.
The product must be protected from shipping damage.
The product must be shipped, freight pre-paid, to:
Burners, Inc.
Warranty Return – RGA# __________
2299 Childs Lake Rd.
Milford, MI 48381
The product must be found by Burners, Inc.’s inspection to be defective in workmanship or materials under normal use and service to be eligible for a warranty claim.
[Click Here For RGA Form]
Final Disposition
The final disposition of any warranty will be determined solely by Burners, Inc.
If inspection by Burners, Inc. does not disclose any defect covered by the warranty, the product will be returned, scrapped, repaired, or replaced as instructed by the purchaser and Burners, Inc.’s regular service charge will apply. Product’s returned to the customer will be sent shipping charges collect.
If you have any questions relative to product returns to Burners, Inc., please call or write to us at the above address. Burners, Inc. (248) 676-9141.