Privacy Policy

Effective Date: March 25, 2026

Burners Incorporated (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.burnersinc.com.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

Personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us.

Usage Data

Information automatically collected when you visit the website, including your IP address, browser type, access times, and pages viewed.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience.

2. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and maintain our website
• Respond to inquiries and customer service requests
• Send administrative or service-related communications
• Improve our website and services
• Comply with legal obligations

3. SMS Messaging Policy

Burners Incorporated does not use SMS messaging for marketing purposes. SMS communication is only used to respond to inquiries or communicate with individuals who have directly contacted us and consented to receive such messages. By providing your phone number and opting in, you consent to receive SMS (text) messages from Burners Incorporated.

• Consent: You are consenting to receive messages from our business in response to your inquiry or request.
• No Third-Party Marketing Sharing: Your personal information will not be shared with third parties for marketing purposes.
• Message Frequency: Message frequency varies and is limited to responses related to your inquiry or service communication.
• Opt-Out: You may reply STOP to opt out of future messages at any time.
• Help: You may reply HELP for more information.
• Rates: Message and data rates may apply depending on your mobile carrier.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who assist in operating our website or business
• Legal authorities when required by law

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights (Michigan Residents)

While Michigan does not currently have a comprehensive consumer privacy law, we are committed to transparency and fairness. You may:

• Request access to your personal information
• Request correction or deletion of your information
• Opt out of certain communications

To exercise these rights, contact us using the information below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we learn that we have collected such information, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the Effective Date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: Burners Incorporated 2299 Childs Lake Rd. Milford, MI 48381 Mailing Address: PO Box 735, Milford, MI 48381 Email: info@burnersinc.com

11. SMS Terms and Conditions (A2P 10DLC Compliance)

By opting in to receive SMS messages from Burners Incorporated, you agree to the following terms:

• Purpose of Messaging: SMS messages are used strictly for conversational purposes, including responding to inquiries and providing requested information. We do not send promotional or marketing messages.
• Consent: You must provide explicit consent to receive SMS messages. Consent is not a condition of purchase.
• Message Frequency: Message frequency varies based on your interaction with us and is limited to necessary communications.
• Opt-Out Instructions: You can opt out at any time by replying STOP. After opting out, you will no longer receive SMS messages from us.
• Help Instructions: Reply HELP for assistance or contact us at info@burnersinc.com.
• Fees: Message and data rates may apply depending on your mobile carrier and plan.
• Data Use: Your information will be used solely for communication purposes and will not be shared with third parties for marketing.
• Data Security: We take reasonable measures to protect your information transmitted via SMS.

12. Compliance Statement

This Privacy Policy ensures compliance with SMS communication requirements, including:

• Clear consent for messaging
• Opt-out instructions (STOP)
• Help instructions (HELP)
• Disclosure of message frequency
• Disclosure that message and data rates may apply
• Assurance that personal information is not shared for marketing purposes